The following training institutes provide
Tailor-made training:
Core IT skill and managerial skill.
International Certification programmes:
Oracle certification
Microsoft certification
Sun certification
By
Infosys Leadership Institute
Tata management training center (Tata Consultancy Service)
Wipro Academy of Software Excellence (Wipro Technologies)
Reliance Academy (Reliance info COMM)
Cognizant Academy (Cognizant Technology Solutions)
Indian Institute of Technology (IITs)
Indian Institute of Management (IIMs)
Indian Institute of Information Technology (IIITs)
Aim: To create how leaders to face challenges in the competitive global marketplace.
Pay roll and HR services
Customer interaction services
Data digitization services
Geographical information system
Digital content and legal databases
Online education services.
Assertive listening:
To ask clarification and elaboration
Respond with genuine empathy
Your comments are brief and accurate
Assertive Listening Techniques:
Paraphrasing
Ask questions
Request clarification
Explain their feelings
Lead to grater insight
Giving feedback
Three key rules for feedback:
must be immediate, honest and emotionally supportive
Be aware:
Interruptions
advice
judgmental questions.
Positive Motivators:
1.
Appreciation of one's
work
2.
Acknowledging the
efforts of an individual
3.
Sincerely taking
interest in the welfare of the team members
4.
Authority
delegation
5.
Extending important
responsibilities to subordinates and making them accountable
6.
Involving the
subordinates in the decision-making process.
Note:
negative motivation used only for short-terms effect.
Different people may perceive an identical situation differently.
Influence:
The characteristics of the ...
Perceiver
Perceived
Situation
***
Learning is an important factor in developing perceptual sets.
***
Motivation also plays an important role in influencing the process of perception.
People who are motivated by a need for power will be more attractive.
Cognitive
learning is considered as the result of the intentional thinking related to
both problems as well as the circumstances.
Cognition
is the act of knowing specific things. Cognition to modify ones behaviour in
order to achieve a well-defined and expected goal.
Some
training programs were designed to strengthen the relationship between the supervision, job
procedures.
It
was believed that the employees would learn to be more productive by building
the relationship between following directions and procedures.
Personality based on social pressure and biological pressure.
Type A personalities are hard-driving in nature and also keep their team members pushed towards achieving performance. They have difficulties in creating cordial interpersonal relationships and create a lot of stress for themselves and the people they deal with.
Type B personalities are more relaxed and sociable in nature. They have a balanced outlook in nature. Do put in extra effort in order to meet a deadline but do not feel pressurized.
Attitude:
How you feel about something.
What you believe
about something.
How you feel about
something.
Social pressure has
a strong influence on attitudes and behaviour.
Attitude formation
by most of the inherited traits is strengthened by learning and
experiencing.
Determine the importance of attitude - behaviour relationship with respect to the productivity.
Behavior based on person and environment.
When the situation demands, the environment may change the behavior of an individual.
The structures if the nervous system play a significant part in the emerging pattern of behavior.
Certain training programs or rehabilitation programs have changed the human attitude and behavior.
based on:
Individual's capacity to perform
Individual's willingness to perform
Organizational support
Stimuli: it is provided by the environment
Organism: perceptual filters, sensory screens, emotional screens, learning and motivation
Behaviour: comprises overt and covert responses
Consequence: results of behaviour
It is developed from the cultural environment.
Values are also important while developing and maintaining the attitudes towards as particular object or situation.
This will determine the decision maker in the family or the opinion leader in the community or organization.
It can influence individual's ( manager, supervisor, trainer, trainee etc., ) behavior.
To understanding of the various situations.
To determining the boundaries of such parameters.
Communication
by persuasion
by the power of talk
by authentic speaker
by telling tales
by pitch a brilliant idea
by stress out
Communicate about importance of
Time
Healthy
Culture
Duty
Focus on our promised financial result
Five styles of decision making
36% Followers
25% Charismatics
19% Skeptics
11% Thinkers
9% others??
Needs five things to adapt successfully :
A vision of how will be changed successfully
Time to absorb the new vision
Time to adjust behaviors
Coping mechanism to manage the stress of change
Time to ponder the meaning of the change, to internalize and own the change.
Stimulus - attention - recognition - translation -
Retention - reproduction - reinforcements - behaviour.
Through...
Vicarious process
Modelling process
Self control
Stimulus - Response - Classical.
Response - Stimulus - Operant.
Reward - Drive - Habit - motivation - efforts -
Stimulus - affection - recognition - translation or reinforcements - Behaviour.
Unconditional stimulus - Unconditional response
Unconditional + Conditional stimulus - Unconditional + Conditional response
Conditional stimulus - Conditional response
Best HR training Institutions...
