Appearance:
Team should look smart and be alert. Should be responsive, welcoming and supportive.
Punctuality:
Should begin on time and as far as in practical the timings for sessions should be adhered to.
Administrative procedures:
Should be drawn up in such a way that all of the training team are familiar with them. these include receipt and confirmation of nominations for courses, booking rooms and catering.
Correspondence:
A standard format for letters, e-mail, instructions should be used by the whole team.
Training facilities: Personal appearance is important. Accommodation and training halls should be in clean environment which is free of unwanted furniture. should be in neat seating arrangement.
Training materials: Handouts, exercises, course material, power point slides, and questionnaires should conform to a house style. they should be neat, well designed and up-to-date.
Packaging:
Reading material should be of an appropriate size. An attractive and well-designed cover, the material designed to meet the needs of the participants.
Language level:
It is important to ensure that in meeting everyone understands what the trainer is talking about.
Advertising:
Keeping training in the public eye should be an on-going activity.
Staffing:
To maintain the image the training functions. Staffs are sufficiently qualified for the role .
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